Privacy Policy

Information We Collect

dodofirento collects various types of information to provide you with exceptional financial services. We gather personal information you voluntarily provide when creating an account, requesting services, or communicating with our team. This includes your name, email address, phone number, and financial information necessary for our services.

We also collect information automatically through cookies and similar technologies when you visit our website. This helps us understand how you interact with our services and improve your experience.

How We Use Your Information

Your information serves multiple purposes within our organization. We use it primarily to provide, maintain, and improve our financial services. This includes processing transactions, managing your account, and delivering customer support.

Service Delivery: We use your information to execute financial transactions, provide account management services, and deliver personalized financial solutions. Your data helps us understand your needs and tailor our services accordingly.

Communication: We use your contact information to send important updates about your account, notify you of changes to our services, and respond to your inquiries. We may also send promotional materials about new services that might interest you.

Security and Fraud Prevention: Your information helps us detect and prevent fraudulent activities, verify your identity, and maintain the security of our platform. We analyze patterns and behaviors to identify potential security threats.

Legal Compliance: We use your information to comply with applicable laws, regulations, and industry standards. This includes anti-money laundering requirements and financial reporting obligations.

Information Sharing and Disclosure

dodofirento takes great care in sharing your information and only does so under specific circumstances. We never sell your personal information to third parties for marketing purposes. However, we may share information with trusted partners and service providers who help us deliver our services.

All third parties with whom we share information are required to maintain the confidentiality of your data and use it only for the purposes we specify. We conduct regular audits to ensure compliance with our privacy standards.

Your Rights and Choices

You have significant control over your personal information. We respect your privacy rights and provide multiple ways for you to manage your data. You can access, update, or delete your information at any time through your account settings or by contacting our support team.

Access and Portability: You have the right to request copies of your personal information. We'll provide this data in a commonly used, machine-readable format when technically feasible.

Correction and Updates: You can correct inaccurate information or update outdated details through your account dashboard or by contacting us directly. We encourage you to keep your information current to ensure optimal service delivery.

Deletion and Withdrawal: You may request deletion of your personal information, subject to legal and regulatory requirements. Some information may need to be retained for compliance purposes, but we'll honor deletion requests where legally permissible.

Marketing Communications: You can opt out of promotional communications at any time by using the unsubscribe link in emails or adjusting your communication preferences in your account settings.

Data Retention and Storage

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary based on the type of information and applicable regulations.

Account information is typically retained for the duration of your relationship with us and for a reasonable period afterward to address any issues or inquiries. Transaction records are kept according to financial regulations, which may require retention for several years.

We store your information on secure servers located in Malaysia and other jurisdictions with adequate data protection standards. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services. These technologies help us understand how you use our website and improve our services accordingly.

Essential cookies are necessary for basic website functionality and cannot be disabled. Analytics cookies help us understand website usage patterns, while preference cookies remember your settings and choices. Marketing cookies may be used to deliver relevant advertisements and measure campaign effectiveness.

You can manage cookie preferences through your browser settings or our cookie preference center. Please note that disabling certain cookies may impact your ability to use some features of our website.

Children's Privacy

dodofirento's services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper consent, we will take steps to delete that information promptly.

Parents or guardians who believe their child has provided personal information to us should contact us immediately. We will investigate and take appropriate action to remove any such information from our systems.

Updates to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify you through email or prominent notices on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.